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Support specialist - Sursa Technology

Date Posted: Sep 28, 2022
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Job Detail

  • Location:
    Kathmandu, Bagmati, Nepal
  • Company:
    Sursa Technology
  • Type:
    Full Time/Permanent
  • Shift:
    Full Time
  • Career Level:
    Experienced Professional
  • Positions:
    1
  • Experience:
    2 Year
  • Gender:
    Male
  • Degree:
    Bachelors
  • Apply Before:
    Dec 24, 2024
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Job Description

  • Troubleshooting and resolving IT issues in a timely manner.
  • Communicating with coworkers to diagnose problems.
  • Installing and configuring hardware and software.
  • Talking to coworkers through the process of fixing technical issues.
  • Prioritizing your workload to ensure the most critical issues are resolved first.
  • Documenting common support procedures that coworkers can follow.
  • Providing support remotely when necessary.
  • A degree in computer science or information technology preferred.
  • Microsoft certification is advantageous.
  • Previous experience in a technical support role.
  • Experience with remote desktop applications.
  • Strong analytical and problem-solving skills.
  • Good communication skills, both written and verbal.
  • Excellent interpersonal skills

Benefits

  • Salary: Negotiable

Skills Required

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Company Overview

Sursa Technology
Kathmandu, Bagmati, Nepal
1 Current Jobs Openings

Sursa Tech Is The Perfect Choice For Your Business Software Needs. Sursa Tech was established in 2017 with a major focus on software development, quality analysis and mobile development projects. As an IT service provider based in Nepal, we tirelessl... Read More

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